• Log in
  • Create an account
Gemology Cosmetics Australia and New Zealand
My cart:
0item(s) – $0.00

+61 7 5438 2378

  • H O M E
  • S K I N C A R E
    • Skincare Lines
    • New
    • Top Selling Products
    • Cleansing | Exfoliation
    • Sensitive | Repairing
    • Dry | Hydration
    • Combination | Oily
    • Anti-Ageing
    • Brightening
    • Certified Organic
    • Normal | Youth
    • Body
    • Men
    • Fragrance | Ambience
    • Travel
  • G E M O L O G Y
    • Mineral Trace Elements
    • Philosophy
    • Science
    • Skin Oligotherapy
    • Chrystelle Lannoy
    • Expertise
    • Gemstones
    • Partnership
    • International
    • Reviews
  • P R E S S
    • Gemology 2022
    • Gemology Luxury Lunch
    • VIDEO launch week
    • MEDIA LAUNCH event
    • AUSTRALIA event
    • PRESS Gemology Sparkles
    • PRESS Industry event
    • PRESS Gemology at Shine Beauty
    • PRESS Precious Skincare
    • PRESS Diamonds are a girls best friend
    • PRESS Event Coverage
    • PRESS World Class Innovation
    • PRESS Indulge Magazine
  • L O C A T I O N S
  • T R E A T M E N T S
    • Facial Treatments
    • Body Treatments
    • Men's Treatments
  • P R O F E S S I O N A L S
    • Welcome
    • Training
    • Marketing Support
    • Sales Support
    • Promotions
    • Signature Treatments
    • Gemology Australia | New Zealand
    • Contact Us

Refund Policy

Please choose your beauty product carefully. Shine Beauty Cosmetics does not refund or swap products, when a customer has a purchase 'change of mind' or when a customer makes a wrong selection. Customers may receive either a refund, exchange, or credit where goods are proven to be faulty.

Credit card refunds will be sent to the card-issuing bank within five (5) business days of receipt of the returned package. Please contact the card-issuing bank with questions about when the credit will be posted to your account.

For more information or to make a return/refund, please contact cosmetics@shinebeauty.com

 

Follow us:

special offers

ASSISTANCE

  • Search
  • Refund policy
  • Privacy Policy
  • Terms of Service
  • Shipping Policy

ACCOUNTS

  • Create an account
  • Log in
  • Log out

PROFESSIONALS

  • Welcome
  • Training
  • Marketing Support
  • Contact Us

Gemology Cosmetics Australia and New Zealand - Shine Beauty Cosmetics Pty Ltd

  • Shop 5, 2 Park Place, Caloundra, QLD 4551 Australia
  • Australia+61 7 5438 2378
  • info@gemologycosmetics.com.au
  • Secure Payments by Credit cards (American Express, Visa, Mastercard)
© 2025 Gemology Cosmetics Australia and New Zealand. All Rights Reserved.